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Having technical issues? Get support 24/7 @ 1.877.251.5230

Looking for banking support? Contact our team Monday to Friday, 9am to 5pm @ 1.866.960.6666


Your New Member Number

As a former member of Heritage Credit Union, you will now have a new member number with StellerVista. This new number will be what you use to login to online banking. If you did not receive your new member number by mail, or have misplaced it, just give us a call and we can help you get started.

24/7 Assistance:

Need Business Banking Info?

As a business member of StellerVista Credit Union, you now have access to a number of new accounts and business banking features. Our commercia team is ready to help you make the most of these new tools and to help you understand what will work best for your business. Click below to learn more.

Learn More About Commercial Banking >

Reported Issues

(RESOLVED) New Login for West Members to Online Banking: Click Here For a PDF Help Guide >

(RESOLVED) Need information on 2 Step Verification for Online Banking? Click Here for a PDF Help Guide >

 (RESOLVED) StellerVista Members may be experiencing intermittent debit card issues

 (As of Oct 16th) StellerVista ATMs in Castlegar and Slocan Park Cannot Accept Deposits
Due to our ATM switch conversion, to align all StellerVista ATMs, the machines in Castlegar and Slocan Park cannot current accept deposits. We are actively working to replace these machines and will provide an update as soon as more information is available.

StellerVista Mobile

If you have used mobile banking in the past, you will need to delete and reinstall the StellerVista mobile app on your phone or device. You'll only need to do this one time. You will be using your new member to login here as well. If you have never used mobile banking, so long as you are setup for online banking, you can just download and go.

If you have never used online or mobile banking, and would like to start, please contact your local branch to get started or call 1.866.960.6666. 

StellerVista Bank Accounts

Chequing, Savings, and more.   
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StellerVista Credit Cards

Travel, Rewards, and more.  
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Questions or Feedback?

Call us: 1.866.960.6666
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