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Take care of your daily banking where and how you want with tools and apps that make banking easy. 

Paper or Pixel?

Want to update your statement preferences - well good news, it can be done with a few simple clicks. 

Online Banking

Our online banking gives you the freedom to bank whenever and wherever you choose — 24 hours a day, 7 days a week.
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Mobile App

​Once signed up for online banking, our free mobile app gives you easy and secure access to your everyday banking on the go. 

Download iPhone App | ​Download Android App

​ATM Network

​Our ATM network gives you access to thousands of ATMs across Canada – surcharge free. Simply look for THE EXCHANGE® logo.

  • Depositing cheques and cash
  • Withdrawing cash
  • Checking your balance
  • Paying bills
  • Printing a mini statement
  • Transferring funds between accounts linked to your debit card 

US access
When you’re traveling within the USA, THE EXCHANGE Network is still available to you. Just look for the logo. The majority of EXCHANGE ATMs in the USA are also surcharge free, but you may find that some states will have a nominal charge.

For more information on the US Point of Sale network, please visit THE EXCHANGE website.

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StellerVista Debit Cards

Our Debit Card allows immediate, easy access to your accounts via ATM or at point-of-sale terminals - and it includes contactless Interac Flash technology.

Features include: 
  • Purchasing directly from your StellerVista accounts
  • Making a deposit using any of the deposit-taking Canadian ATMs on THE EXCHANGE network
  • Canada-wide acceptance through ACCULINK®, Interac®, and THE EXCHANGE networks
  • U.S. and international use at ATMs and merchants displaying the CIRRUS® or THE EXCHANGE symbols 
**Receiving a new card by mail? If your new card is a replacement, your current PIN remains active and is ready for use. For new cardholders, a confidential PIN will be mailed to you shortly, and you will need this before using the card. In both cases, you may change your PIN at any branch or through any credit union ATM at your convenience.

How to pay using Interac Flash: At any terminal that accepts Interac Flash, simply follow these steps:

  • Hold your card no more than 4 cm in front of the terminal
  • A beep and/or approved message will indicate your transaction is done
  • The purchase amount will be deducted automatically from your everyday bank account 
Note: For security purposes, we’ve set spending limits for your Interac Flash transactions:
  • A single transaction can’t exceed $250
  • There is a $400 cumulative daily spending limit
First-Time Use and Troubleshooting Tips for SVCU Debit Cardholders:
  • For all our SVCU debit cardholders, we would like to remind you that your card's first use must be authenticated using the chip and PIN method. This initial step is crucial for activating your card's full range of capabilities.
  • Additionally, in the event that the tap function does not work on subsequent transactions, please use the chip and PIN option to ensure your transaction is processed successfully.

When you reach one of these limits, you’ll be prompted to insert your debit card and enter your PIN. This is an added layer of protection that confirms you are the legitimate cardholder. Insert your card, enter your PIN, and your Interac Flash limits are reset.

Lost or Stolen Debit Card?
During business hours, call for support: 1.866.960.6666

After hours: 
Call 1.877.251.5230 (in North America) 
Email Technical Support

​Member Solutions Centre

​Our local, friendly representatives are dedicated to assisting you with over-the-phone requests, or they can transfer you to your branch. 

TOLL FREE 1.866.960.6666 


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In-branch Banking

​Our friendly, knowledgeable staff in branch can help you with a complete range of innovative financial products and services to support your goals.